Groenvlei Apartment, Stellenbosch

- If you cannot hand in your key to reception during check out due to lost/misplaced/any reason, you will be responsible for the replacement cost of the keys.
- The replacement cost for 1 set of keys is R400.00 and is payable by the guest on departure.
- Groenvlei Guest Farm and its staff do not accept liability in respect of any loss or damage to articles brought onto the premises.
- We do not accept responsibility for your cars while parked on our premises.
- It is the sole responsibility of all guests to make arrangements for adequate insurance coverage on all valuable items prior to arrival.
- This includes but is not limited to, photographic equipment, laptops or other electronic devices, jewellery, cash and vehicles.
- Lost property is held for a period of 1 month thereafter it will be donated to charity.
- It is the responsibility of the guest to contact Groenvlei Guest Farm management to claim lost property.
- On request, lost property will be returned at the expense of the guest.
- All outstanding money to be paid on arrival.
- On arrival you will be informed of all the items in the room.
- On departure the room will be checked to make sure that everything is still in the room and in working condition.
- If any item is missing or broken, the guest will be responsible for the replacement cost of all lost or broken items.
- This amount is payable on departure by the guest.
- The mini bar is fully stocked on arrival.
- Any usage during your stay will be charged to your account and is payable on departure by the guest.