Family Suite Description
Type: Guest House
Sleeps: 4
Bedrooms: 1
Bathrooms: 1
Views:
Check-in: 13:00 PM - 18:00 PM
Check-out: 11:00 AM
Minimum Stay: 3 days
There are 2 Family Suites that are spacious 45 m² rooms that open towards the entrance area with a Juliet balcony. The rooms are furnished with king beds (fitted with 2 single duvets, double on request) and a pull out sleeping couch for the kids.
The large en suite bathrooms are furnished with a bath and shower and the rooms have no air conditioning.
Features and Facilities:
- Tea and coffee making facilities
- Mini fridge
- Plasma TV
- DSTV
- Free WiFi
- Linen provided
- Towels provided
- Safe
- Shared outdoor pool
- Shared tennis court
- Secure parking
- No smoking
Services Offered:
- Serviced daily
- Laundry service
- Airport transfer
- Fax and copy services
- Nanny services
- Various wellness treatments by arrangement
Family Suite Features
- Coffee/Tea in Room
- DSTV
- Free WiFi
- Fridge
- Internet Access
- Laundry Service
- Linen Provided
- Non-Smoking
- Plasma TV
- Safe
- Secure Parking
- Serviced Daily
- Shared Outdoor Pool
- Shared Tennis Court
- Towels Provided
Rates/Availability
Important Information
- The managing agent expressly reserves the right, in its sole and absolute discretion, to alter or amend any criteria or information set out in this website without notice. Nothing on this website shall be construed as an offer by the managing agent to guests, the user, it is merely an invitation to do business.
- Prices are inclusive of VAT at 14% in South African Rands (ZAR).
- Payment in approved currency will be accepted at the rate of exchange of the bankers of the managing agent at the time of the receipt of payment, which must be completed 2 days after acceptance of reservation.
- Any shortfall resulting in exchange fluctuations will be for the account of the customer.
- Bookings are only confirmed if the managing agent is provided with valued Credit Card details and a deposit or 100% upfront payment.
- The provisions of goods and services is subject to availability.
- In cases of unavailability, the managing agent will refund the client in full within 30 days.
- The managing agent shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, personal information shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA).
- Users agree that the managing agent may, from time to time communicate with users.
- The managing agent supplies this website and the information contained therein as is, and the information is subject to change at any time without notice to guests.
- The managing agent, its employees, and affiliates or service providers shall not accept liability for any loss, damage or theft of property belonging to, or in the possession of the client or their dependents during any stage of their travels, accommodation or tours. As a client, guests appreciate, accept and acknowledge the inherent risks of travel, especially adventure travel, and therefore do so at guests own risk.
- The managing agents clients or their dependents shall not hold the managing agent, its employees, and affiliates or service providers, liable in any way whatsoever for injury, illness, or death of a, howsoever caused, including any defaults of any of its service providers in carrying out the travel, accommodation or tour arrangements of the client.
- The managing agent, its employees, and affiliates or service providers shall in no way be held liable for any losses or additional expenses incurred, or claims based on diminished value, due to any acts of God, alterations to schedules, overbooking, weather, strikes, war, quarantine, epidemics, pilferage, customs or immigration regulations, or any other acts or circumstance out of the control of the managing agent.
- The client furthermore indemnifies and holds blameless the managing agent, its employees, and affiliates, service providers, from all liability for any and all claims whatsoever and howsoever arising, without limitation from any claim, including any consequential loss claim, arising from any delay, loss or damage to property or illness or death arising from any cause whatsoever related to or occurring during the stay.
- I hereby agree that this is a condition of my occupation of the luxury suite/s, room/s at southern light country house 24 Hohenort Avenue, Constantia and that the owner and staff will not be held responsible for the loss or damage to person or property brought by myself onto the premises, whether arising from fire, theft or from any other cause. Whilst every reasonable precaution has been taken to ensure the safety of the guests and their possessions on these premises, the owners and staff of southern light will not be held responsible for any damage or loss brought on by myself or my guests.
- I hereby agree that for the duration of my stay that I am personally liable for any damages/breakages to the suite/s; room/s and property at Southern Light Country House and that it will be for my account.
- I hereby also agree to the cancellation policy that I can obtain from reception that loss or miss placing of the key/remote controls provided will attract a replacement fees.
- The managing agent may, in its sole discretion, change this agreement or any part thereof at any time without notice.
- In the event of any dispute of any nature whatsoever arising between the parties on any matter provided for in, or arising out of this agreement, such dispute shall be resolved through a mediation and arbitration process agreed to by the parties concerned.
- The managing agent will not be liable for lack of travel insurance taken out by the client in terms of national law or international law, or in the case of the client not taking out travel insurance in the case of no legal requirements demanding travel insurance.
Cancellation Policy
- A cancellation policy will come into effect when guests as a client cancel a paid reservation.
- Written proof of cancellation and reason must be provided to the managing agent.
- Cancellation 31 and more days prior to arrival: 100% of deposit refunded, less 10% administration fees.
- Cancellation 30 days to 11 days prior to arrival: no refund of deposit.
- Cancellation 10 days and less prior to arrival or no shows, the full accommodation price for guests booking will be charged to guests credit card.
- In the event of an early departure (for what ever reasons) guest will be still liable for the full payment of the booking guests or a person on guests behalf has made with the managing agent.
- The managing agent also reserve the right to give away the booking incases of a no show or a late arrival, and the client will not be refunded for their booking as stated above. The managing agent advises the guest to take out a travel insurance.